Systems Support Users Group Minutes
9/19/2002


 

Present:  Connie Barling, Kathy Beal, Tom Fowles, Shawn Hayes, Eric Hodges (Chair), Ballard McCleskey, Linda Thomas, Ari Turetzky, Jane Vorhies, Tina Wright, Cheryl Young

Absent:  Bob Aaron, Shannon Covey, Bill Cummins, Erin Dwyer, Julie Goodlick, Brian Hamrin, Bart Lytel, Shirley Murphy, Carmen Plummer, Dudley Roach, Donna Simms, Tim Szerlong

Membership

Deann Moran has resigned from the University and will not be replaced on the Users Group, since Julie Goodlick will continue to represent Alumni Services.  Bob Aaron has replaced Daniel Manson, who also left the University.

Exchange/Outlook Implementation

Outlook will be replacing Eudora in order to provide greater security for campus e-mail.  Users will have the ability to send encrypted messages, and there will be more protection of address lists, and consistency across campus will be achieved.

In two years, when the MeetingMaker contract ends, Outlook may serve as the calendaring system; until that time, Meeting Maker will continue to be the supported calendar.

Beginning in October, Administrative Information Systems will serve as the pilot program for the Outlook transition, which will include one-hour training sessions.  Other departments will move to Outlook in the spring.

User addresses will not change with the advent of Outlook, i.e., all transition will be transparent to the user.  Outlook will provide the same capability as Eudora and individuals will be able to use additional aspects of Outlook as they choose.

Training.  One-hour sessions will be provided, as well as wizards that walk users through applications.

Outlook Web Access.  Will provide excellent web mail.

Nicknames.  CISS will make personal nicknames available by spring, at the latest.  Any e-mail nickname one chooses will work with Outlook.

Security

With the implementation of Outlook, virus protection measures will occur in two places—at the mail server level and at the individual computers.  McAffee is still being used because it is available to campus with no fee.   System Support (SS) has not had one virus in a year.

The University has a greater need for security and will be exploring alternatives, such as 1) hiring a Security Administrator for campus who would advise how to protect systems and fix infections and 2) recommendations of a Firewall Committee.  The Firewall Committee will begin meeting next week to look at viruses, hacking, etc., in search of ways to maintain and improve security.  SS has a part-time security administrator (Turetsky) who will serve as liaison to the University Security Administrator, if and when that position is created.

Inventory

Telecommunications will soon inventory computer ports for verification of locations.  SS will do these surveys for the departments they service.  At the same time, they will install updates, install Right Fax (everyone will have an account), install remote capabilities, and verify some settings for targeted users.  Members of the Users Group should check with their units to help determine needs for training.  This will be an agenda item for discussion at a future Users Group meeting.  

Active Directory

In October-November, users will be moved to Active Directory.  Advantages include) a step closer to single sign-on, 2) files and projects may be shared more easily (i.e., walls are eliminated among campus users), 3) printing may occur anywhere on campus, and 4) search capabilities will be improved.  Permission for shared folders and security will be administered and controlled by LAN Coordinators. 

Meeting brief prepared by
Cheryl Young
9-20-02


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