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Systems Support Users
Group Minutes |
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Systems Support Users
Group Minutes |
*Systems Support (SS) staff who rotate attending Users Group meetings
Upgrades
There are a few computers being purchased with year end dollars and the order has been placed for them.
Outlook and Office XP new installations are moving along and training is going well. Most staff are signing up for sessions and those who haven’t are being called with reminders. So far, sessions have received a good turnout.
Schedule for remaining installations of Outlook and Office XP:
Week of June 2: Rambo, Telefund, Chicago Office, Ewing Cultural Center
Week of June 9: Human Resources, Wellness Center, Mail Services
Week of June 16: Parking Services, Alumni Services, Property Control, University Marketing & Communications
SS Newsletter
Through the newsletter, topics for future Outlook training will be elicited from staff. All suggestions should be sent to Ballard McCleskey. Topics will be publicized in advance of sessions and may be set up according to intermediate and advanced uses.
Full versions of Office XP CDs, with directions for home installation, are now available for check out at main offices: Hovey 102 and 401, Julian 101, Student Accounts (Pat Walsh), Bone Student Center 215, Nelson Smith Building 101. Office XP is also available at the Help Desk and at TechZone.
Publisher
The President’s Cabinet approved the use of Publisher for the entire campus. The goal is to install it remotely on all supported computers sometime after June, when current upgrades are completed.
--Get help with mail merge problems through the help line or with any other SS staff member.
--If you have trouble moving art work around: 1) right click to properties for options OR 2) frame it in a free-form text box.
--You can get rid of the right-hand Clipboard by using the “Don’t Show” option.
--The Delete Junk Mail option targets the mail according to the “from” address. Rules you have set up should be consistent; however, there have been problems with inconsistency. MicroSoft is aware of the problem and Dudley will work on a solution. SS is researching ways to filter out junk mail at the server level via a DNS blacklist, by address, or via a White List that always accepts mail from certain addresses. Solutions are in a test environment at this point. Whatever efforts are made to diminish spamming may reduce junk mail, but will never eliminate it totally. Several states have made spamming illegal and there is such a bill pending for the State of Illinois.
--Tom Fowles (and apparently others not part of the Users Group) have experienced problems with Front Page; why they are only able to see one page at a time when inserting a hyperlink is unresolved.
--All laptops for loan are currently checked out—for conferences, for maternity leave, for vacations, etc.
--Archiving will be a topic for a forthcoming training session to instruct users how to sort by date, by a specific category or such; nothing will archive until the user sets up a location for files to be archived.
Meeting brief prepared by
Cheryl Young
5-27-03